Primary Care Diabetes
Volume 1, Issue 2 , Pages 107-110 , June 2007

The quality dilemma

Received 13 March 2007 ,Accepted 25 March 2007.

References 

  1. Pirsig R. Zen and the Art of Motorcycle Maintenance. An Inquiry into Values. Amsterdam: Contact; 1978;
  2. Rubin HR, Pronovost P, Diette GB. The advantages and disadvantages of process-based measures of health care quality. Int. J. Qual. Health Care. 2001;13:469–474
  3. Stange KC. The paradox of the parts and the whole in understanding and improving general practice. Int. J. Qual. Health Care. 2002;14:267–268
  4. Donabedian A. The quality of care. How can it be assessed?. JAMA. 1988;260:1743–1748
  5. www.qualitymeasures.ahrq.gov
  6. Mant J. Process versus outcome indicators in the assessment of quality in health care. Int. J. Qual. Health Care. 2001;13:475–480
  7. Eddy DM. Performance measurement: problems and solutions. Health Affairs. 1998;17:7–26
  8. Chin MH, Muramatsu N. What is the quality of medical care measures?. Persp. Biol. Med. 2003;46:5–20
  9. Hippisley-Cox J, O’Hanlon S, Coupland C. Association of deprivation, ethnicity and sex with quality indicators for diabetes: population based survey of 53000 patients in primary care. BMJ. 2004;329:1267–1269
  10. Hofer TP, Hayward RA, Greenfield S, Wagner EA, Kaplan SH, Manning WG. The unreliability of individual physician ‘report cards’ for assessing costs and quality of care of a chronic disease. JAMA. 1999;281:2098–2105
  11. Grol R. Improving the quality of medical care. Building bridges among professional pride, payer profit and patient satisfaction. JAMA. 2001;286:2578–2585
  12. Kassirer JP. The quality of care and the quality of measuring it. N. Engl. J. Med. 1993;329:1263–1265
  13. Walter LC, Davidowitz NP, Heineken P, Covinsky KE. Pitfalls of converting practice guidelines into quality measures: lessons learned from a VA performance measure. JAMA. 2004;291:2466–2470
  14. Spies TH, Mokkink HGA, de Vries Robbé PF, Grol RPTM. Which data source in clinical performance assessment? A pilot study comparing self-recording with patient record and observation. Int. J. Qual. Health Care. 2004;16:65–72
  15. Kirk SA, Campbell SM, Kennel-Webb S, Reeves D, Roland MO, Marshall MN. Assessing the quality of care of multiple conditions in general practice. Practical and methodological problems. Qual. Saf. Health Care. 2003;12:421–427
  16. Berger J. A Fortunate Man. The Story of a Country Doctor. New York: Vintage International; 1997;

PII: S1751-9918(07)00036-8

doi: 10.1016/j.pcd.2007.03.001

Primary Care Diabetes
Volume 1, Issue 2 , Pages 107-110 , June 2007